Category Archives: 2016

HDI Los Angeles Chapter Meeting: January 18th, 2017 – How to leverage investments in SMS to Support the Business Enterprise

Your friends at HDI Los Angeles hope that you and your families had a wonderful Holiday Season and would like to Invite you to our first meeting of 2017!
January 18th, 5:30 PM

Cherwell and MiTECH are presenting a case study of:
“How to leverage investments in SMS to Support the Business Enterprise”
Join us for an information-packed evening where Cherwell and Migration Technologies will demonstrate best practice service and business management tool implementation.

The first part of the business case will provide an outline of requirements needed to ensure successful implementation of “Out of the Box” applications, features, and capabilities of the Cherwell Service Management System including a proof of concept demonstration of the SMS Platform Applications:

• Cherwell and SMS Overview
• Incident Management
• Change Management
• Configuration Management
• Problem and Knowledge Management
• Service Catalog

The second part of the business case provides an overview of how to leverage the Service Management Software Core Platform functionality to support the business enterprise. Topics include:

• Business Service Strategy
• Business and IT Service Portfolio Management
• Enterprise Application Portfolio Management
• Advanced Service Configuration Management
• Service Demand and Capacity Management
• Financial Management – Service Cost Accumulation/Distribution
• Resource Planning Management
• Project Portfolio Management
• Application Analysis and Rationalization
• Leveraging ITOM Integration for Business Analytics


We look forward to seeing you!

The HDI LA Board

Date/Time: January 18th, 2017 – 5:30 PM Pacific
Location: Entertainment Partners (Yahoo Building)
2255 N. Ontario Street
Burbank, CA 91504
4th Floor – Signs will be posted
Agenda: 5:30 PM – Registration, Dinner & Networking
6:00 PM – Welcome and HDI 411
6:05 PM – Presentations & Demonstrations
7:25 PM – Raffle
7:30 PM – Adjourn
Cost: Members & 1st Timers – FREE
All others – $10 cash at the door
Parking: Free street parking on Ontario Street
Pay to Park in structure- $12.50 (FREE if you leave after 7:30 PM)

If you know you’ll be staying after 7:30, you can park in the structure on Ontario Street for free. If you leave before 7:30, structure parking is $12.50…otherwise you can park for free on Ontario Street. Either way, you’ll want to walk through the structure on Ontario St. and head towards the RED elevator/stairs. You’ll see 2255 painted on the wall. Go up one level and head through the double glass doors. After you enter the double doors, our door is on the right. Someone will be there to badge you in.
Event Contacts: GariLynn Wollard –

Meeting Sponsors:




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